Purpose of collection and use of personal data
With your consent, we will collect your name, current address, moving address, telephone number, mobile phone number, e-mail address, other contact information, details of your belongings, and, if necessary, your bank account number for payment in order to complete the moving service commissioned, the use of the storage room, related services and after-sales service. If necessary, we will obtain your bank account number.
In addition to the above, we will obtain the necessary documents for customs clearance, such as a copy of your passport, proof of booking or proof of boarding.

Responding to requests for the cessation of use or deletion of personal data and the voluntary nature of the provision of such data
You may contact us to disclose or correct your personal information. You may also request that we discontinue use, provision or outsourcing your personal information. In such cases, we will respond within a reasonable period of time after verifying your identity.If you have any questions about your personal data, please contact us at the following address. Please note that the provision of personal data is voluntary, but there may be services that are not available to you if you do not provide such data.

Disclosure and provision of personal information to third parties
We will not provide or disclose your personal information to any third party, except in the following circumstances
■Where required by law
■When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual.concerned
■When it is particularly necessary for the improvement of public health or the promotion of the sound growth of children, and it is difficult to obtain the consent of the person concerned.
■When it is necessary to cooperate with a national agency, a local public body, or a person or organization entrusted by either of the foregoing in executing affairs prescribed by laws and regulations, and obtaining the consent of the person concerned is likely to impede the execution of such affairs.

Deposit of personal data
We may entrust the personal information we have obtained to a third party within a reasonable range in order to achieve the business purpose requested by the customer. In this case, we will select the contractor based on our selection criteria, and we will conclude a contract with the contractor regarding the management of personal information and the maintenance of confidentiality to ensure appropriate management.

Managing your personal data
The company will appoint a person in charge of the protection of personal information and will manage the personal information provided by customers in an appropriate and safe manner and will take preventive and corrective measures to prevent leakage, loss or damage.
Established on June 01, 2013

Contact details for the data protection officer and any inquiries regarding personal data
Personal data protection consultation service
Kokusai XPRES Corporation
Personal Data Protection Manager 高橋邦子
Shinagawa Seaside Canal Tower 14F, 4-12-6 Higashi-Shinagawa, Shinagawa-ku, Tokyo
TEL 03-6748-0600 / FAX 03-6748-0480
Reception hours　Weekdays　9:00～12:00　13:00～17:00